Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, our return policy allows you to return eligible items within 30 days of receiving them.

🔄 Return Eligibility

To be eligible for a return:

Items must be in the same condition as when received, unworn or unused.
Tags must be attached, and the item must be in its original packaging.
A receipt or proof of purchase is required.

📝 How to Start a Return

To initiate a return, please contact us at:
Email: contact@tidyangelss.com

Returns must be sent to the following address:
Address: 667 Aster Dr, Davenport, FL 33897

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.

Important: Items returned without prior approval will not be accepted.

⚠️ Damages and Issues

Please inspect your order immediately upon receipt. If the item is defective, damaged, or incorrect, contact us right away so we can resolve the issue.

🚫 Exceptions / Non-Returnable Items

Some items cannot be returned, including:

Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards. If you have concerns about your specific item, please contact us for further assistance.

🔄 Exchanges

For exchanges, we recommend returning the item you have and placing a new order for the item you want. This is the fastest way to get the product you desire.

🇪🇺 European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving the merchandise, for any reason and without needing to provide justification.
The item must still meet the following conditions:

Unworn, unused, with tags.
In its original packaging.
A receipt or proof of purchase is required.

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 10 business days.

Please note: It may take some time for your bank or credit card company to post the refund. If you haven’t received your refund after 15 business days, please reach out to us at:
Email: contact@tidyangelss.com

📞 Contact Us

For any questions or concerns regarding returns, exchanges, or refunds, feel free to contact us at:
Email: contact@tidyangelss.com
Phone: +1 (650) 204-0485
Address: 667 Aster Dr, Davenport, FL 33897, US